The Hire Team
  0800 808 9127

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Payment & Delivery

Payment

You can book a hire simply online or over the phone. Our new checkout process makes it easy for you to book a hire online and pay by credit or debit card. If you would rather speak to a person to book the hire, you call us on 0800 808 9127. For most products, there is no deposit to pay. You simply pay the hire charge by debit or credit card. For some of our larger and more expensive items, a deposit is required. Once you have completed payment, your booking is confirmed and you can collect from your local branch at the start of the hire, or you can use our delivery service to have it delivered right to your door or site.

Trade Customers

If you are hiring as part of a business, you can apply to open a National Carpet Cleaner Hire trade account. Simply speak to us on 0800 808 9127 or 0800 808 9696 to find out more.

Delivery

For extra convenience, we can deliver your hire to you at the start of the hire and collect it from you at the end of the hire. Unlike a lot of other companies, we offer a fair price on delivery and collection, priced according to your delivery address and the type of item. Most hires can be delivered from just £7.50 each way – some companies charge up to 3x as much! If you would rather pick up the tools yourself, you can! Just be sure to pre-book the hire online or over the phone before you go to your local store.

ID

Please note that whether you are collecting your hire from your local store, or having it delivered to you, you will need to have two forms of ID ready. One will need to be a photo ID, such as a driving license or a passport, and the other needs to be a proof of address, such as a utilities bill.